The components of environmental scanning are:

Select one:

a$.$ understand current customers, understand how consumer decisions are made, identify the most valuable customers and understand their needs,

understand the competition

b$.$ understand current customers, understand how consumer decisions are made, identify the most critical environmental impacts, understand the

competition

c$.$ understand current customers, understand how consumer finances are impacted, identify the most valuable customers and understand their needs,

understand the competition

d$.$ understand current customers, understand how consumer finances are impacted, identify the most critical environmental impacts, analyze data and

utilize CRM