The correct answer is option C$.$ Listen programs are those that are specifically designed for customer retention. These programs are designed to help businesses understand their customers better and provide them with the best possible service. They also help to create a sense of loyalty and affinity between the customer and the business. The other options are incorrect because: Option A is not a specific term for a type of program. Option B is not a specific term for a type of program. Option D is not a specific term for a type of program. Final answer: Therefore, the only correct option is C$.$