Question: The course textbook features the TQM PDCA ( plan - docheck act ) and the Six Sigma DMAIC ( Define , Measure, Analyze, Improve, Control
The course textbook features the TQM PDCA plandocheck act and the Six Sigma DMAIC Define Measure, Analyze, Improve, Control quality improvement practices Heizer et al p Debate whether the Six Sigma DMAIC practice is better for implementing operations strategy than applying the TQM PDCA practice. Preface your argument with a clear and concise definition of both quality practices.
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Describe the value and uniqueness of Design Thinking approach. Study scholarly literature and company websites such as IDEO describe where design thinking has been used effectively with specific involved steps.
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