Question: The critical incidents below each present a supervisory situation based events to be used for educational purposes. The identities of some or all als, organizations,
The critical incidents below each present a supervisory situation based events to be used for educational purposes. The identities of some or all als, organizations, industries, and locations, as well as financial and mation may have been disguised to protect individual privacy and information. In some cases fictional details have been added to im ability and interest. ation based on real ome or all individu cial and other infor privacy and proprietary en added to improve read- Critical Incident 3-1 been married twice and di- had recently filed suit for Qoy often attended community several hospital employees HALF OF US WOULD LIKE TO LEAVE IF WE COULD Grove City Regional Hospital CEO, Roy Mitchell, had been married twice vorced. His first wife and mother of one of his children had recently filed more child support. But that is only half the story. Roy often attended cor functions with a beautiful young woman on his arm. Several hospital emol commented that, "a consensual sexual relationship between powerful men ambitious younger women is commonplace these days. However, Linda Arch Grove City chaplain and director of social services, has been increasingly critical of Mitchell's alleged liaisons with young women, some of whom are employed the hospital. Last week in a meeting with Mike Schott, the hospital's director of HR and others, Archer exclaimed, "these relationships hurt morale and can end sourly amid charges of sexual harassment. Some women perceive that they can't get a fair shake around here unless they are the one on Mitchell's arm." Schott cautioned, "Bite your tongue Linda. It might not be healthy to talk about the boss's business. Whom he takes to the symphony or to the college bas. ketball game is his business, not ours." On Friday, Schott received word from Mitchell's office that Ahmad Prasad would be transferred to a vacant position in the accounting department. Prasad had served as a deputy director of strategic planning and quality assurance. At the same time, it was announced that Mary Grant would be replacing Prasad as deputy director of planning. Schott was concerned because hospital policy re- quired that vacant jobs be posted internally for five days, and this had not been done. Later that afternoon, Jeffrey Zimmerman, director of quality assurance as sured Schott that this position was now exempt from the internal posting require ment. He confided to Schott that Mitchell's persistent executive vice president of operations, Dennis Mansfield, had dictated the transfer of Prasad and the pro- motion of Grant. Grant had been working as an assistant admissions counselor at one of the hospital's satellite facilities. Schott walked down to the employee break room to get a cup of coffee wondering, "What qualifications does Mary Phoud Gincidents Gunt have for this counselor. Maybe fars ago in the with Mitchell on A review of Ahm wat he met or exceede One of Schorr's ase tro prepare a place chution as he left his job? It pays $15,000 more than she was earning as an admis- Maybe the rumors are true. She was one of the finalists a couple couns the Steuben County Miss America contest, and she has been seen il on numerous occasions around the area. Ahmad Prasad's most recent performance evaluations indicated ceeded most of the expectations required for the new position. assistants reported that I'rasad claimed that Zimmerman was place for Grant as a favor to Mitchell. Schott thought about the he left to go to his weekly SHRM meeting urning from the meeting, Schott was engaged by Terry Dugue, one Jacks. Terry closed the door and said, "We have a problem that is now court. A friend just sent me a copy of a Facebook post that appears in Mitchells that Zimmposition cekly SHR Upon returning fro his HR clerks, a center court real kereral places": idu ON: How does one get a great job at Grove City hospital? for- tary ead- On your back! ANSWER: QUESTION: ANSWER: Who is the employee of the month at Grove City hospital? Mary Grant, the new Deputy Director for strategic planning and quality sex! di- ees end QUESTIONS FOR DISCUSSION 1. What are the potential implications of CEO Mitchell's alleged behavior? 2. What, if anything, should Michael Schott do? Why? 3. Go online to see how many sexual harassment suits were filed in the United States last year. How many of them involve allegations of egregious behavior at the top management levels? Similarly, major political and governmental of ficials have been vilified for extramarital affairs and sexual involvement with subordinates. What kinds of problems do these relationships create for an organization? how can consensual relationships with subordinates become devastating for cal an organization? 5. If Mary Grant's life and the same li you were am Grant's job performance is not negatively affected by her personal the same is true for CEO Roy Mitchell, should Mike Schott and other nistrators become involved in this situation anyway? vere a member of the hospital's Board of Directors and you became ese allegations, what would you do to intervene? aware of these allegatio THE RIGHT EMPL SHT EMPLOYEES CAN SHAKE THE ES OF THE GLOOMY PICTURE