The Customer name is: Alan Mathison Turing > The missing item is: notebook > Should we resend or refund? (resend/refund): refund > Dear Alan Mathison Turing, > I am sorry to hear that you have not received your notebook. We will certainly refund your item. > Sincerely, > Customer Support

# Your solutions here # step 1: Use input() to ask for name, missing item, and policy name = input("The customer name: ") item = input("The missing item: ") refund_or_resend = input("Should we resend or refund? (resend/refund): ")

# step 2: use f-string to format print statement # Finish the print statement using an f-string so it prints a message like the one in the example. # Use multiple print() or the newline character to print on multiple lines if needed. print()