The day started well. All the people in the office were able to start their computers, find their work, and continue from yesterday. Then it happened. At about 11 a.m., all PCs in the accounting department stopped communicating with the other departments. Interestingly, the order entry group and the administrative professionals could still communicate both with the web and with each other. Luckily, each group was able to continue using their application software. Mr. Wilson heard about the situation and asked you to phone the appropriate technical support to resolve the issue.

Would you call the local communications provider or the computer support people? Why?

Answer rating: 100% (QA)

In this scenario since all the PCs in the accounting department have stopped communicating with the ... View the full answer