The dealership's maintenance group performs three types of services: Type 1) fluids check & replacement; Type...

 

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The dealership's maintenance group performs three types of services: Type 1) fluids check & replacement; Type 2) 10K maintenance; and Type 3)30K maintenance. The standard times per service are 30 minutes, 77 minutes, and 105 minutes respectively for Types 1, 2 and 3. The expected demand of services per week is 140, 80, and 45 respectively for Types 1, 2, and 3. Each associate in the maintenance group works 37 hours per week. All the associates are cross trained/certified to perform all three types of services. Answer the following: 1. How many associates are needed to complete the weekly demand? 2. What is their utilization? 3. What is the maximum number of Type 1 services that 2 associates could perform in one week? TR= Σ for all q (da x sg); N= [TR/a] 3 TA Nxa ; U=TR/TA ; 0₁=TA / Sq The dealership's maintenance group performs three types of services: Type 1) fluids check & replacement; Type 2) 10K maintenance; and Type 3)30K maintenance. The standard times per service are 30 minutes, 77 minutes, and 105 minutes respectively for Types 1, 2 and 3. The expected demand of services per week is 140, 80, and 45 respectively for Types 1, 2, and 3. Each associate in the maintenance group works 37 hours per week. All the associates are cross trained/certified to perform all three types of services. Answer the following: 1. How many associates are needed to complete the weekly demand? 2. What is their utilization? 3. What is the maximum number of Type 1 services that 2 associates could perform in one week? TR= Σ for all q (da x sg); N= [TR/a] 3 TA Nxa ; U=TR/TA ; 0₁=TA / Sq

Answer rating: 100% (QA)

To answer the questions lets calculate the required metrics using the given information Standard times per service Type 1 30 minutes Type 2 77 minutes ... View the full answer