Question: The Decision Making Process - Case Study 1 MANAGEMENT ANALYSIS & DECISION MAKING, is an assignment where you will need to choose four employees from

The Decision Making Process- Case Study 1
MANAGEMENT ANALYSIS & DECISION MAKING, is an assignment where you will need to choose four employees from a list of fifteen to lay off. They are expected to make this decision and restructure the employees responsibilities as a group so that the company may still operate. Once they have completed that, they will individually construct a decision-making model and choose one of the employees that are to be laid off to use through the decision process (ie. why that employee got fired/what led them to making this decision?). CASE STUDY - MANAGEMENT ANALYSIS & DECISION MAKING You are in charge of a landscaping company however times are slow right now and with the rising costs of materials and wages, your profits are at an all-time low. Because of this unfortunate situation, you will need to let some employees go. Currently each landscape supervisor has a team of labourers (crew of 3 or 4- depending on the size of the project) under their supervision and the company has always been able to maintain working on two projects at a time (1 project per crew). The following list of people are the employees that you currently employ: 1) Anne Joyce- Receptionist - Wage: $15/hr. Responsibilities include answering phone calls, organizing the companies paperwork, answering e-mails and booking appointments. Anne is 32, married and has two children in elementary school. She has a positive attitude, hard-working, well organized and has been loyal to the company for the past five years of operations. 2) Frank Simpleton- Accountant - Wage $22/hr. Responsibilities include looking after the companies accounting practices and developing financial reports for management. Frank is 62, married, and has been with the company since it began in 2002.3) Mary Saunders - Landscaping Consultant - Wage $20/hr. Responsibilities include meeting with potential clients, developing landscaping plans, and communicating with the workforce to complete projects. Mary, 45, is a skilled consultant and knowledgable about landscaping practises. She is married and currently her two children are both enrolled as students at the local university. 4) Walt Swanson - Landscaping Consultant - Wage $20/hr. Responsibilities include meeting with potential clients, developing landscaping plans, and communicating with the workforce to complete projects. Walt, age 42, is a very social and likeable person. Many of Walts clients come from the people he knows and talks to about his work. 5) Ted Munro- Project Manager - Wage $23/hr. Responsibilities include coordinating landscaping projects and with the clients on a regular basis, forming a line of communication between the office and the workforce, overseeing projects and ensuring quality performance and completion. Ted, age 35, is new in his role and still adjusting to his new responsibilities. Ted has
a degree in operations management and his experience comes from his years as a landscape supervisor. Ted recently divorced his wife and is having a hard time adjusting his personal life. 6) Erin Hinks- Human resources/Marketing and Advertising - Wage $21/hr. Responsibilities include ensuring the workplace is suitable for workers, evaluating worker habits, conducting worker evaluations, marketing and advertising for the company. Erin, age 29, is a very energetic and enthusiastic employee. Shes very good at her job and takes pride in the work she completes. 7) Rob Hogan- Landscaping Supervisor - Responsibilities include communicating with the project manager, communicating with human resources, training new labourers, delegating duties to the labourers and assisting to complete landscaping projects. Rob, age 41, has been with the company since it started in 2002 and worked his way up from a labourer to a supervisor because of his hard work and good attitude. 8) Brad Ermel- Landscaping Supervisor - Responsibilities include communicating with the project manager, communicating with human resources, training new labourers, delegating duties to the labourers and assisting to complete landscaping projects. Brad, age 39, came from a competitors company over a year ago. Brad has a degree in operations management and accounting as well as 10 years experience in the field as a landscape supervisor.
9) Terry Gellert- Landscaping Labourer - Wage $18/hr. Responsibilities include completing work as required from the supervisor, following safe work practises, and ensuring the work completed is high quality. Terry, age 26, is a son of one of your really good friends. You hired Terry nearly two years ago and the work he has completed has been satisfactory, however not much improvement has been noticed over the term of his employment. 10) Tina Ramsey- Landscaping Labourer - Wage $17/hr. Responsibilities include completing work as required from the supervisor, following safe work practises, and ensuring the work completed is high quality. Tina is a skilled

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