Question: The demand for personal loans has increased and so M/s MNC, a leading bank, has launched a new application Insta loan and wants to leverage

The demand for personal loans has increased and so M/s MNC, a leading bank, has launched a new application Insta loan and wants to leverage the emerging technologies to drive business growth. The loan applicants can apply on the website & submit documents to check their eligibility.

a. Elaborate on the technologies & trends which can be used to create a seamless user experience? (5 Marks) (Max.500 Words)

b. Explain which metrics can be used to monitor business growth in this case. (5 Marks) (Max.500 Words)

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