The diagram below shows an example of Kano Classification Model that was developed in the 1980s by
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The diagram below shows an example of Kano Classification Model that was developed in the 1980s by Professor Noriaki Kano. According to Kano model, requirements and system features should be classified based on their effect on customer satisfaction.
Question: Explain how Kano Classification model can be used to support prioritization of requirements?
Related Book For
Modern Database Management
ISBN: 978-0133544619
12th edition
Authors: Jeff Hoffer, Ramesh Venkataraman, Heikki Topi
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