Question: The diogram describes a service process where customers go through either of two parallel three-step processes and then merge into a single line for two

of two parallel three-step processes and then merge into a single line

The diogram describes a service process where customers go through either of two parallel three-step processes and then merge into a single line for two final steps. Capacities of each step are shown on the diagram. b. If you could increase the capacity of only one operation through process improvement efforts, which operation would you select. how much additional capacity would you strlve for, and what would the resuling capacity of the process be

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