Question: The Director has sent you an email requesting your help with the following: Based on recent data collected within your organization, the quality department has

The Director has sent you an email requesting your help with the following:

Based on recent data collected within your organization, the quality department has determined that the facility has an issue with readmission rates.

a. What steps should you take to assess the situation?

b. What structures and processes within the organization should be examined?

c. If a problem is confirmed, what steps would you take to correct the situation?

d. How would you ensure that the situation is corrected on an ongoing basis?

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