1. The easiest and quickest solution to conflict is physical separation.
2. Typically, mediators conduct their mediations with both parties being in the same room at all times, as this fosters mutual trust.
3. If win-lose situations are avoided, less potential for conflict exists.
4. In organizations, process conflict is bad but personal conflict is good
5. Our text describes how negotiation and bargaining are likely to have five stages.
6. Emphasizing organizational-wide goals is an infective way to prevent conflict.
7. Conflict is most likely to occur when task uncertainty is high.
8. As groups come to better know each other, the potential for conflict escalates suspicions often increase and greater inter-group teamwork becomes more difficult/problematic as familiarity breeds contempt.