The essential part of any business strategy and culture is the development of human capability. Learning is an integral part of developing an organization's capacity. In the Human Resources policy of Delta Bank (DB), people development is the driving force of the policy. The guidelines constitute a sound basis for efficient and effective human resource management. The willingness to learn is an essential condition to be employed by DB. Guiding and coaching is part of the responsibility of each manager and is crucial to make each one progress in their position. Formal training programmers' are generally purpose-oriented and designed to improve relevant skills and competencies. Therefore, they are incorporated into the framework of individual development programmers'. Training and development are not considered as a reward. It is an essential element of the business strategy and culture in the bank.

(a) Explain why individual development programmers' are not seen as a reward in DB.

(b) Managers play an essential role in the knowledge transfer process at the workplace. Examine why training and coaching are integral to every manager’s job.

(c) When designing training programs, making skills transfer easy and obvious is essential. Discuss FIVE (5) approaches to make skills transfer easy and obvious.

Answer rating: 100% (QA)

a Individual development programs are not seen as a reward in Delta Bank DB because they are considered an essential element of the business strategy ... View the full answer