Question: The expectancy disconfirmation model _ _ _ _ _ _ _ _ . Question content area bottom Part 1 A . deals with the prepurchase
The expectancy disconfirmation model
Question content area bottom
Part
A
deals with the prepurchase phase of consumption
B
posits that satisfactions is just a reaction to how well a product performs
C
reveals that if a product exceeds expectations, it won't be thought about much
D
suggests that if something performs as expected, negative feelings will be created
E
underscores the importance of managing expectations
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