Question: The expectancy disconfirmation model _ _ _ _ _ _ _ _ . Question content area bottom Part 1 A . deals with the prepurchase

The expectancy disconfirmation model________.
Question content area bottom
Part 1
A.
deals with the prepurchase phase of consumption
B.
posits that satisfactions is just a reaction to how well a product performs
C.
reveals that if a product exceeds expectations, it won't be thought about much
D.
suggests that if something performs as expected, negative feelings will be created
E.
underscores the importance of managing expectations

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!