Question: The expected waiting time in queue ( Wa ) for a G / G / m queuing model is estimated using Allen - Cunneen approximation.

The expected waiting time in queue (Wa) for a G/G/m queuing model is estimated using Allen-Cunneen approximation. a) State the expression of the approximation. b) Apply your findings in a) to the following situation: A bank branch has 6 tellers. At peak times, an average of 3,6 customers per minute arrives at the bank. It takes a teller an average of 1 minute to serve a customer. The squared coefficient of variation for both interarrival times and service times is 0.5 What is the average time a customer will have to wait before seeing a teller? On average, how many customers will be present in the system?

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