Question: The figure below details the process flow for two types of customers who enter Barbara's Boutique shop for customized dress alterations. After step T 1
The figure below details the process flow for two types of customers who enter Barbara's Boutique shop for customized dress alterations. After step T Type A customers proceed to step T and then to any of the three workstations at T followed by steps T and T After step T Type B customers proceed to Step T and then steps T and T The numbers in parentheses are the minutes it takes to process a customer.
a What is the capacity of Barbara's shop in terms of the numbers of Type A customers who can be served in an hour? Assume no customers are waiting at steps T or T customers. Enter your response rounded down to the next whole number.
b If percent of the customers are Type A customers and percent are Type B customers, what is the average capacity of Barbara's shop in customers per hour? customers. Enter your response rounded to two decimal places.
c Assuming that the arrival rate is greater than five customers per hour, when would you expect Type A customers to experience waiting lines, assuming no Type B customers in the shop?
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