Question: The first and the last steps in the 1 0 Steps to Good Listening are: hold your temper; hold your temper ask questions; notice

The first and the last steps in the "10 Steps to Good Listening" are:
hold your temper; hold your temper
ask questions; notice non-verbal cues
make eye contact; reserve judgment
stop talking; hold your temper
stop talking; stop talking
The first and the last steps in the "10 Steps to

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