Question: The following are steps to develop an IS plan based on the outline below. For each section, explanations and guidelines regarding how to conduct your
The following are steps to develop an IS plan based on the outline below. For each section, explanations and guidelines regarding how to conduct your research are provided.I. Organization Mission, Objectives, and StrategyPurpose: This section provides context to the IS plan by summarizing the organization's mission, objectives, and strategic goals.Mission: This should spell out the basic reason the organization exists. This may be found on the website under the "About Us tab.Objectives: These are the specific, measurable goals of the organization. These may be financial objectives, customer satisfaction objectives, growth objectives, etc.Strategy: Describe the course of action that will be taken by the organization in an effort to achieve its objectives. The strategy may be one of product differentiation, new markets, enhanced customer service, or cost leadership.Current and Future Perspectives: Briefly discuss the stage at which the organization currently finds itself in terms of mission and objectives and where it wants to be in the future. Examples include growth aspirations and market position.Research Tip: Check the company's annual report, strategic plans, or other publicly available documents. For nonprofits or public agencies, these may be part of their operational or strategic plans.Information InventoryThe objective is to identify and develop a complete view of current and future information needs within an organization.Business Processes: These should illustrate major processes of an organization, such as sales, procurement, customer service, HRFunctions: Each one of these processes should be further broken down into their major functions.Data Entities: In these processes, identification of critical data entities should be done, such as customer records, product inventory, and financial transactions.Information Requirements: Identify what type of information is required for each function and process today and to support growth.Research Tip: Look for case studies in the organization's libraries or IT department publications or in industry reports that might illustrate these processes. Interviews or published interviews of the company's management may be enlightening also.III. IS Mission and GoalsPurpose: Determine what the IS should do to allow the organization to reach its goals.Primary Role: Identify whether IS is seen as a critical infrastructure, a tool for achieving operational betterment, or the source of a competitive advantage.Transformation: Describe how IS will enable the organization to move from where it is today to where it wants to be in the future.Research Tip: Research the organization's strategic IT objectives. These may be in the IT strategy documents, annual reports, or with the CIOs CTOs themselves.Limitations on the Development of ISPurpose: Identify limitations that could influence IS development within the organization.Technology Limitations: Identify old systems andor those not integrated that are imposed by existing technology.Budgetary Limitations: Identify budgetary restrictions that could potentially impact the development of ISPersonnel Limitations: Identify skills, staffing level, andor expertise limitationsResearch Tip: Search budget reports, technology assessments, and staffing plans. Many public agencies publish this type of information in their operational reports.V Overall System Needs and LongRange IS StrategiesPurpose: Summarize the overall system needs and outline the longterm strategies to meet these needs.System Needs: Summary of all overall systems needed in the organization such as ERP, CRM or even the data analytics platforms themselves.LongTerm Strategies: Discuss those strategies that will be implemented by the IS department within the next years to address these needs. May include upgrade of current systems, investment in new technologies andor focus on data security.Research Tip: Look for IT roadmap of organization, longterm planning documents, or sectorwide projections.VI The OneYear PlanPurpose: Provide the immediate IS projects and systems being planned or implemented in the current year.Current Projects: Describe projects in progress.Projects Planned: Describe projects that are expected during the current year. This would include projects proposed as a result of longrange strategies or requests from managers.Research Tip: Search for the internal documents related to project management and the IT department memos or quarterly reportsVII. ConclusionsPurpose: Summarize possible future changes that could impact on the IS plan.Probable Future Events: Identify events that may impact the IS plan but have not been confirmed. Examples of such include regulatory changes and technological advances.Business Change Factors: Identify all known factors of business change along with the possible impact on the IS plan.Research Tip: Watch industry trends, legislative watch, and technology news for predictive changes. For this non profit hunstville health and rehab llccom
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