Question: The following case will continue the discussion of data ethics, which will greatly impact how you work with and interpret data. Read the following case
The following case will continue the discussion of data ethics, which will greatly impact how you
work with and interpret data. Read the following case background and share your thoughts on the
questions below.
Case Background: Fred and Tamara, a married couple in their s are applying for a business loan to
help them realize their longheld dream of owning and operating their own restaurant. Fred is a highly
promising graduate of a prestigious culinary school, and Tamara is an accomplished accountant. They
share a strong entrepreneurial desire to be 'their own bosses' and to bring something new and
wonderful to their local culinary scene; outside consultants have reviewed their business plan and
assured them that they have a very promising and creative restaurant concept and the skills needed to
implement it successfully. The consultants tell them they should have no problem getting a loan to get
the business off the ground. For evaluating loan applications, Fred and Tamara's local bank loan officer
relies on an offtheshelf software package that synthesizes a wide range of data profiles purchased
from hundreds of private data brokers. As a result, it has access to information about Fred and
Tamara's lives that goes well beyond what they were asked to disclose on their loan application. Some
of this information is clearly relevant to the application, such as their ontime bill payment history. But
a lot of the data used by the system's algorithms is of the sort that no human loan officer would
normally think to look at or have access toincluding inferences from their drugstore purchases about
their likely medical histories, information from online genetic registries about health risk factors in their
extended families, data about the books they read and the movies they watch, and inferences about
their racial background. Much of the information is accurate, but some of it is not. A few days after
they apply, Fred and Tamara got a call from the loan officer saying their loan was not approved. When
they ask why, they are told simply that the loan system rated them as 'moderatetohigh risk. When
they ask for more information, the loan officer says he doesn't have any, and that the software
company that built their loan system will not reveal any specifics about the proprietary algorithm or
the data sources it draws from, or whether that data was even validated. In fact, they are told, not
even the system's designers know how data led it to reach any particular result; all they can say is that
statistically speaking, the system is 'generally' reliable. Fred and Tamara ask if they can appeal the
decision, but they are told that there are no means of appeal, since the system will simply process their
application again using the same algorithm and data, and will reach the same result. Questions answer all of the following questions in the text box below in complete sentences:
What ethicallysignificant harms might Fred and Tamara have suffered as a result of their loan denial? points
What are the ethicallysignificant benefits of banks that use a datadriven program to evaluate loan applications? points
Beyond the impacts to Fred and Tamara, what broader harms to society could result from the widespread use of the datadriven program to evaluate loan applications? points
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