The following statements were said during telephone conversations on the job. Bearing in mind that they are all unprofessional utterances, they need to be corrected. Re-word the following statements to make them more positive and tactful.

a. Mr. James, the manager, is out playing golf again. I doubt he will be back in office today.

b. Miss Johnson, the supervisor, went to the restroom and then is going for lunch for about an hour or so.

c. Who did you say you were?

d. You said you have been trying to get through? When did you try?

e. Mrs. Walters used to work here but was dismissed. Maybe I can help.

Answer rating: 100% (QA)

a Mr James our esteemed manager is currently away from ... View the full answer