Question: The four sequential phases that measure ecommerce quality are reflected in the following order: 20 customer service, homepage, order form, online catalog customer service, homepage,

The four sequential phases that measure ecommerce quality are reflected in the following order:

20

customer service, homepage, order form, online catalog

customer service, homepage, online catalog, order form

homepage, online catalog, order form, customer service

homepage, online catalog, customer service, order form

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