Question: The Fred Factor and The Fred Factor 2.0 are geared towards service providers. How can we provide the best service in every situation? In the

The Fred Factor and The Fred Factor 2.0 are geared towards service providers. How can we provide the best service in every situation? In the grand scheme, aren't we all service providers to someone at some point in our work lives?

For this discussion, I want you to discuss something you think you can take forward into your job that will make you a "Fred"?

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