The goods-services continuum co_____ involves processes for receiving worn-out, defective, and excess products back from customers and support for customers who have problems with delivered products. Multiple Choice Sourcing Planning Delivering Returning Makingnsists of which set of the following categories? Multiple Choice Pure goods, core goods, core services, pure services None of these choices are correct Self-service, help desk service, face-to-face service, service-with-a-smile No service, some service, good service, excellent service No goods, some goods, even mix, some service, no service