The "Great Divide" in organizations is attributed $($caused by$)$ which

common reality in businesses?

Employee ownership programs that encourage total enterprise profitability

Process metrics that emphasize team performance

General dislike that permeates large organizations

Distrust and bitterness among the various functions of the business

Supply chain and customer$-$facing departments fail to be collaborate

effectively

Which form of integration involves getting multiple supply chain

entities $($suppliers and customers$)$ to align to the mutual interests of

the network and to actively participate in the coordination of activities

that span the network?

Human resources integration

Forced integration

Technology systems integration

Internal integration

External integration