The guided learning presented in this module gives a relatively generic view of quality from academic and industrial backgrounds. However, the implementation of quality systems often differs depending on the organisation and industry sectors.

For this assignment you are required to write a reflective report, summarising your experience of quality based on your professional practice. You should include a reflective account comparing and contrasting the practices you have experienced with the module guided learning and associated reading.

The report should make reference to the topics covered in the module. As a guide it should include the following topics as a minimum:

An introduction to the role, area or department being discussed.

Your experiences of quality implementations including:

Definition of quality in the context of your role, department and/or company.

How quality is measured and associated costs evaluated.

How well embedded the culture of quality is in the organisation or department.

Are there management system(s) in place to support philosophies such as lean and Six Sigma?

Is there a process of continuous improvement or a reactive approach to quality?

Alignment with best practice.

A reflective discussion of how your experience of industry practice aligns with the theory / teaching.

Discussion of potential further improvements that could be implemented.