The help desk received a call from a user who cannot get any print jobs to print on the locally shared printer. While questioning the user, the technician determines that no users can send jobs to the printer, and the printer indicates it is "Offline." The technician instructs the user on how to place the printer in the "Online" mode, but it still does not print.

Which of the following may resolve this issue? Select two.

a$.$ Replace the printer toner cartridge.

b$.$ Delete and re$-$create the printer share.

c$.$ Power cycle the printer.

d$.$ Replace the printer cable.

e$.$ Cancel jobs in the print queue and try again.