The hiring process was taking too long, and the qualified candidates were accepting positions elsewhere. The HR Manager raised the concern to the CEO. The CEO asked the HR Manager to do a pilot project of the hiring process. The pilot project was completed, and the hiring process was shortened to allow the candidates to be onboarded and start sooner. The process was working, however, many of the candidates did not have the specific trainings or were unable to meet some of the competency requirements the facilities needed to schedule shifts. The HR manager set up a meeting with the hiring manager, recruiter, compliance team, and onboarding team to discuss the issue and what needed to be done to correct the issue. They came to the conclusion to incorporate specific Relias trainings in the hiring process. What would be the driver and triggers that provided impetus for change? Who would be the internal and external stakeholders that has vested interest in the process? In the BPM and 7FE phases what would be included in each of the phases to reflect the process and changes that need to be made