The judicial process is based on transparency; the mediation process is based on confidentiality. Why? Non-confidentiality exposes the parties and their conflict to the scrutiny of a wider audience, which can further deteriorate the situation Mediation creates a safe sphere of dialogue in which all parties may share all the information they have. Non-confidentiality - and therefore transparency to the outside - will not help solve the conflict in a mutually acceptable way Sharing more information will help parties go to the root causes of the conflict, and therefore address the situation in an effective manner. 1 point