Question: The key difference between internal and external customers is: A . Their interest in the product or service B . Internal customers can influence the

The key difference between internal and external customers is:
A. Their interest in the product or service
B. Internal customers can influence the design of the product/service
C. External customers usually influence the design of the product/service
D. External customers best determine the true quality of the product/service

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

The key difference between internal and external customers is : 1 point Their interest in the product or service Internal customers can influence the design of the product External customers usually...

Q:

The key difference between internal and external customers is : 1 point Their interest in the product or service Internal customers can influence the design of the product External customers usually...

Q:

Multiple Choice Which of the following is not considered part of the Value Equation? a . Product performance b . Product packaging c . Product cost d . Product's benefits to the customer The most...

Q:

Assessment 1 - Case study For this assessment you are going to use the 'simulated 'business: 'Blue fish grill.' Please download the copy of the customer service policies and procedures manual that...

Q:

(1) Financial Ratios Referencing this week?s readings and lecture, what are the limitations of financial ratios? Classify your answer into at least the following categories: liquidity ratios,...

Q:

ACHE HEALTHCARE EXECUTIVE 2016 COMPETENCIES ASSESSMENT TOOL T he American College of Healthcare Executives Healthcare Executive Competencies Assessment Tool is offered as an instrument for healthcare...

Q:

ELE VATE t h e three disciplines o f advanced strate g i c th i nk ing R I C H H O R WAT H NEW YORK Times Be s ts ellin g A u thor O n s trateg y Contents Introduction 1 Elevate\t1 Importance of...

Q:

Discuss fully the future trends that will affect training. choose four only. Part 4 Social Responsability and the Future Training for Sustainability Sustainability refers to a company's ability to...

Q:

No.4: Read carefully and answer the questions (12 Marks) Ikea Case (Read attachment) 1. Describe what is meant by a SWOT analysis. 2. Explain the difference between internal and external factors. 3....

Q:

: Read carefully and answer the questions Ikea Case (Read attachment) 1. Describe what is meant by a SWOT analysis. 2. Explain the difference between internal and external factors. 3. Analyse ways in...

Q:

Babak Industries is a division of a major corporation. Last year the division had total sales of $20,060,000, net operating income of $1,882,760, and average operating assets of $6,500,000. The...

Q:

MULTIPLE-CHOICE QUESTIONS 1. Which of the following statements is false concerning engagement quality reviews? a. The purpose of the engagement quality review is to provide reasonable assurance that...

Q:

Investrment 2 relates to the replacement of one of its oider conorete mixers. The new mixer conss 1 5 2 4 milfon. By raplacing the concrete mexer with a newor model, Apollo 2 0 0 0 Lid expects the...

Q:

Inventory records for Herb's Chemicals revealed the following: March 1, 2021, inventory: 1,950 gallons @ $9.10 per gallon = $17,745 Purchases: Sales: Mar. 10 790 gals @ $ 9.15 Mar. 5 590 gals Mar. 16...