Question: The last statement in the Case Study is to help CEO Smith prepare a clear strategic plan for moving forward. The strategic plan should include

The last statement in the Case Study is to help CEO Smith prepare a clear strategic plan for moving forward. The strategic plan should include investing in new technologies, training staff, and marketing campaigns. Once the plan is developed it needs to be implemented and constantly reevaluated. Evaluate their success and adjust as necessary. I'm familiar with the KPI system Key performance indicator. Also getting feedback from customers to make improvements. And conducting market research

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