Question: The main lesson to be learned in the case Shouldice Hospital Limited is to a . demonstrate service blueprinting b . showcase the application of

The main lesson to be learned in the case "Shouldice Hospital Limited" is to
a. demonstrate service blueprinting
b. showcase the application of industrial process to medical procedures
c. highlight a successful Canadian medical services operation
d. exemplify state of the art HR practices in service delivery
e. explore excellence in a service business model
The main lesson to be learned in the case "Shouldice Hospital

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