Question: The main reason why 5% reduction to the customer defection rate can increase profits by 25% to 85% is... Customer acquisition costs are decreasing over

The main reason why 5% reduction to the customer

The main reason why 5% reduction to the customer defection rate can increase profits by 25% to 85% is... Customer acquisition costs are decreasing over time Customers spend more online the less they come more to retails store The cost of acquiring customers is often 5 times more than the cost of keeping a customer

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