The Maine Media Workshop is a hands$-$on$,$ experiential workshop for individuals interested in filmmaking and photography. The workshop program has grown significantly in recent years. The biggest challenge for managers of the program is getting instructors to commit. It is not uncommon for instructors to cancel their commitment hours before they are slated to teach.

If Mimi and Elizabeth review information provided in customer comment cards to determine whether instructional quality has changed since the decision was made to expand workshop offerings, which step of the decision$-$making process is involved?

Develop alternatives

Evaluate the alternatives

Following up and appraise results

Select the best alternative

Question Content AreaBefore the expansion process, Maine Media Workshop workers likely gathered to discuss free flowing ideas about types of workshops to offer and ideas on recruiting new instructors. This relates to which problem$-$solving technique?

Brainstorming

Satisficing

Nominal group technique

Optimizing

Question Content AreaIf Mimi tends to make decisions that have minimal risk by seeking buy$-$in from other employees, she is what kind of decision$-$maker?

Free spirit

Deep thinker

Convenience seeker

Consensus builder