The management process of the Case Method describes incentive systems to encourage user acceptance and support of the system. *

True

False

Storytelling is a mechanism used to pass on values and wisdom. *

True

False

Knowledge engineering is an internalization knowledge mechanism. *

True

False

Stories originate within the organization and reflect organizational norms. *

True

False

A weakness of storytelling is the episodic nature of organizational stories. *

True

False