The manager approached the designer again, this time from a different perspective. They asked the designer about the new software and how it has been to use it$.$ The designer looked embarrassed and said $"$To be honest, I don't really like the new software. The instructor told us how to do things with it$,$ but when I actually get to my desk to try it$,$ I can't get it right. I$\text{'}$m getting so frustrated that I don't even want to work on the projects anymore." The manager asked why the designer hadn't said anything before, to which the designer replied, $"$ I didn't want to admit that after $10$ years of working here that I didn't know what I was doing. I was almost ready to hand in my resignation".

Based on this, which determinant of performance would you diagnose as the main determinant of performance that needs attention?

Question $5$ options:

Declarative Knowledge and Motivation

Procedural Knowledge and Motivation

Declarative Knowledge and Procedural Knowledge