The marketing manager asked Jess to complete a competitive analysis report by the end of the week. Even though the request was last minute and she was behind on her work, Jess was reluctant to let her assistant help with it. She liked knowing she was responsible for completing important tasks. Which of the following is true about Jess' delegation efforts? Jess delegated ineffectively since she had little time to manage her assistant on additional tasks. Jess delegated effectively since she was willing to assign both routine and important tasks. O Jess delegated effectively since she knew her assistant was not qualified to complete the report. Jess delegated ineffectively since she wanted to retain a certain amount of control. The management for a company formally agrees to pay its employees a set overtime wage whenever an employee works more than 40 hours in one work week. One month after making this agreement, a supervisor refuses to pay an employee overtime pay. The employee notifies the company management and his union. Which of the following does this scenario illustrate? Collective bargaining Grievance Hostile work environment O Mediation Which of the motivational theories below proposes that workplace conditions and individual motivation factors both impact the satisfaction of employees? Hawthorne Effect O Theory X and Theory Y 0 Two Factor Theory O Classical Theory & Scientific Management Natalie managed the development of a new software for a technology company. She evaluated the feedback she obtained from clients who had purchased the software. Natalie used the feedback to help make product updates and fixes for all customers. Which of the steps of the management process below does this illustrate? Organizing O Planning O Controlling O Leading