The materials which have been ordered by the Site Supervisor have just arrived on-site two hours late. Steve, the delivery person, apologises for the delay explaining that he got caught up in traffic. Halfway through unloading the materials, Steve tells the Site Supervisor that he's now running late for his next delivery and asks the Site Supervisor to sign the delivery docket now so that he can leave as soon as the shipment is unloaded.

Using a report, answer the below questions:

• What would the Site Supervisor say to Steve? Please provide a brief explanation of your response.
• How would the Site Supervisor determine the materials that have been delivered to the correct site?
• How would the Site Supervisor determine that the timber delivered to the site has been tested to meet the structural grade requirements for the project?
• What would the Site Supervisor consider when allocating storage that meets the manufacturer's requirements for the plaster when it is delivered to?
• What would the Site Supervisor have in place on site to ensure timber stored was not damaged or stolen?

Upon inspection of the materials, the Site Supervisor discovers that the wrong length of timber has been delivered.

• According to organisational processes, what action should the Site Supervisor take now? Please provide a brief explanation of your response
• How would the Site Supervisor communicate this error to the supplier? Please provide a brief explanation of your response, including the reason(s) for choosing this communication method KEY POINTS 1. Handled supplier objections 2. Outlined actions to be taken when incorrect stock is supplied in error 3. Discussed how to communicate stock errors with supplier