Frank supervises numerous employees, including Irene. On one project during the year, Irene made a small mistake that cost the company money. Six months later, and shortly before completing Irene's performance evaluation, Frank learns from a casual acquaintance that Irene had been reported for academic misconduct in her MBA class because she cheated on an exam. When completing Irene's performance evaluation, Frank remembers and reports that the incident that had happened six months earlier was a result of Irene's intentional neglect and that the consequences to the company and Frank's group were quite severe. If this was not actually the truth, what phenomenon could explain why Frank wrote and remembered this?

Answer rating: 100% (QA)

This situation could be explained by the halo effect where a sing... View the full answer