The model of reactive customer$-$driven quality shows:

Select one:

A$.$

a firm's quality performance is increasing while customer's expectations are also increasing.

B$.$

a firm's quality performance is increasing while quality costs are also increasing.

C$.$

a firm's quality performance is increasing while customer's expectations are decreasing.

D$.$

a firm's quality performance is increasing while quality costs are decreasing.

E$.$

a firm's quality performance is decreasing while customer's expectations are also decreasing.