The most common tool to help define a process is called a It helps teams members determine process activities, stakeholders, and boundaries. A. SIPOC B. DMAIC C. PDCA D. Continuous flow This project team member is a liaison to senior management, guides the team, provides organizational support, resources, and removes roadblocks or barriers to success. A. White belt B. Champion C. Green belt D. Black belt A process map or value stream map may be prepared to understand the process flow to improve efficiency. These should be completed by at least the end of the measure step. True False During the performing stage, the leader should use which leadership style? A. Directing B. Coaching C. Delegating D. Supporting Which DMAIC phase evaluates the current state of the process? A. Design B. Measure C. Analyze D. Improve E. Control During this stage, the team has high creativity, openness and trust (i.e., a large amount of work is accomplished): A. Norming B. Performing C. Storming D. Forming A method for separating the rogteayse from the symptom is the A. Cause and Effect Diagram B. Process Flow Diagram C. Pareto Chart D. Five-Why Analysis