Question: The Office Manager Don Emerson has been assigned the task of bringing Professional Management, Inc.'s property management office up-to-date. He has worked for Professional Management
The Office Manager Don Emerson has been assigned the task of bringing Professional Management, Inc.'s property management office up-to-date. He has worked for Professional Management for six months now as office manager and is well aware of the need to implement new office management systems. The filing system is disorganized, everything is done manually, and the clerical staff is overworked but unproductive. However, Emerson's boss is reluctant to spend a lot of money on a new computer system. She believes that computers are overrated-they end up generating more paperwork rather than less. 1. What should Emerson keep in mind as he sets up a new filing system? 2. Should Emerson try to convince his boss that a computer system is required? If so, how can he do this? 3. Assuming Emerson's boss agrees to computerize the office, what kind of system should Emerson get
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