The operations managers observed each of the 30 DTAs execute the following process steps and captured the
Question:
The operations managers observed each of the 30 DTAs execute the following process steps and captured the observed times to execute each step in the process. The resulting average observed time for each process step is as follows:
- Build uprights = 30 minutes
- Connect long supports and legs = 5 minutes
- Attach casters = 2 minutes
- Secure MDF = 4 minutes
- Join 2 x 8's = 2 minutes
- Attach top to MDF = 1 minute
- Check for defects = 1 minute
- Performance rating (PR) = 0.77
- Allowance factor (AF) for the entire job time, not each step = 15%
Analyze to determine if the DTA job is meeting the company has given standard time goal of 35 minutes to complete assembling a table.
If the DTA job is not meeting the goal, make recommendations for steps the operations management team can take to improve the performance of the DTA job to the operations management team and CEO.
The conclusion should summarize key points from the research methods and sampling analysis discussed above.
Operations Management Sustainability and Supply Chain Management
ISBN: 978-0133764345
2nd Canadian edition
Authors: Jay Heizer, Barry Render, Paul Griffin