The optimal workflow requires having the right information at the right time so that the individual performing a step or task can advance the process toward completion. To achieve optimal workflow, organizations must take a step back and analyze the flow of work. For this section of the project, you will work to collect data and know more about the current status of the organization. You need to know the readiness of the organization for this project. You also need to collect workflow information as early as possible, preferably before implementing a health IT system. You will also start building the project implementation plan