The pasage below require analysis and breakdown

A waiting line situation that I frequently encounter is when I go to the ski resorts and wait in line to get onto the ski lift. I snowboard about 3 times a week and depending on the days that I get to go to the resorts will depend on the amount of time I can expect to wait in line for the lifts. The general way that the lines work at the resorts is that there are ropes that create isles that starts to cattle shoot the riders into a more organized line as you approach the loading station. in the back of the line where it starts can sometimes be disorganized if the line or riders is longer then the isles they have roped. they also use signs that are at the start of the ropes in the back to try and organize the riders based on the size of the group that they have. potentially a large group of six riders all the way down to single riders. Once you get to the loading station, they generally have a staff member who waves the groups onto the loading station. They try to match up group sizes to fill the full chair to cut back on the waiting time for the people in line.

Some ways that I would improve the system is perhaps making the rope lines longer. when they are short, the back of the line forms a mob of people which is very disorganized and based on the manners of those in the mob, some could try to get to the front quickest, bumping people out who have been waiting longer. On longer wait days, I would use a timer and give it to random customers to then hand back once they are about to load the lift. This would be able to estimate the time frame of the wait. I believe Disney uses this practice. Anderson (2016), states that "To conduct an economic analysis of a waiting line, we must obtain reasonable estimates of the waiting cost and the service cost. Of these two costs, the waiting cost is usually the more difficult to evaluate" (Anderson, 2016). The best way that I could related the waiting in line for the ski lift to this is that each customer is purchasing a ticket for a large sum of money to ride for the allotted hours the resort is open. the time that they spend waiting in the line could be mathematically manipulated to equal a dollar amount that they are wasting while waiting. if a board was posted at each of the resort ski lifts that averages the estimated wait time of each ski lift in current time, this could be useful information to the riders. they could potentially change the route that they were going to take in order to cut down on their wait time.