The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions.

Metric

Month $1$

Month $2$

Month $3$

$\%$ Customer Questions

$+8\%$

$+10\%$

$+12\%$

$\%$ Shipped On Time

$-10\%$

$-7\%$

$-5\%$

$\%$ Shipped Incorrectly

$+2\%$

$+4\%$

$+4\%$

$\%$ Discounted

$+18\%$

$+18\%$

$+14\%$

Units Shipped $($Thousands$)$

$80$

$85$

$100$

Question $2$ of $4$

How impactful were late shipments on customer questions?The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions.

Metric

Month $1$

Month $2$

Month $3$

$\%$ Customer Questions

$+8\%$

$+10\%$

$+12\%$

$\%$ Shipped On Time

$-10\%$

$-7\%$

$-5\%$

$\%$ Shipped Incorrectly

$+2\%$

$+4\%$

$+4\%$

$\%$ Discounted

$+18\%$

$+18\%$

$+14\%$

Units Shipped $($Thousands$)$

$80$

$85$

$100$

Question $2$ of $4$

How impactful were late shipments on customer questions?