The portfolio activity for this chapter is Developing a New Communication Environment. Study the following information and complete the exercises that follow.

Radisson Hotels is a large hotel chain with nearly $1,000$ hotels in over $70$ countries. It is a subsidiary of the Carlson Rezidor Hotel Group. The CEO of Radisson wants to improve the communication processes of the company. The CEO has come to you to seek your advice and input. It is important that communication between employees at any particular hotel is effective, but it is also critical that communication between hotels, no matter where they are located in the world, is also effective. Finally, the CEO wants an open communication system between the corporate headquarters in Minnesota and all the hotels throughout the world.

Assume that you have the primary responsibility at Radisson for building this new communication environment, and answer the following questions:

$14-11$ What three goals would you set for building the new communication environment at Radisson?

$14-12$ Explain what each goal would contribute toward establishing the new environment that supports reaching organizational goals.

$14-13$ List a primary step you would take in trying to achieve each goal.

$14-14$ How long do you think it would take to establish the new communication environment at Radisson? Why? Explain fully.