The postmaster at the Oak Hill Post Office expects that the mean arrival rate of people...
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The postmaster at the Oak Hill Post Office expects that the mean arrival rate of people to her customer counter will soon increase by 50% due to a large apartment complex being built. Currently, the mean arrival rate is 14 people per hour. The postmaster can serve an average of 25 people per hour. By what percentage must the postmaster's mean service rate increase when the apartment complex is completed in order that the average time spent at the post office remains at its current value? (Assume Poisson arrivals and exponential service times.) % The postmaster at the Oak Hill Post Office expects that the mean arrival rate of people to her customer counter will soon increase by 50% due to a large apartment complex being built. Currently, the mean arrival rate is 14 people per hour. The postmaster can serve an average of 25 people per hour. By what percentage must the postmaster's mean service rate increase when the apartment complex is completed in order that the average time spent at the post office remains at its current value? (Assume Poisson arrivals and exponential service times.) %
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To solve this problem we can use Littles Law which states that the average number of customers in a ... View the full answer
Related Book For
Practical Management Science
ISBN: 978-1305250901
5th edition
Authors: Wayne L. Winston, Christian Albright
Posted Date:
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