Question: The Pre - approach involves all the following steps except: Learning as much as I can about the individual I will be speaking to Establishing

The Pre-approach involves all the following steps except:
Learning as much as I can about the individual I will be speaking to
Establishing a purpose for my sales call
Conducting research about the company/organization I am calling on
Building rapport with my client
The Pre-approach involves all the following steps except: Learning as much

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