Question: The primary purpose of this assignment is to create a business use for an AI chatbot to resolve a business issue or accomplish a business

The primary purpose of this assignment is to create a business use for an AI chatbot to resolve a business issue or accomplish a business objective. This assignment covers the following Course Learning Outcomes: 1.2 Describe key technologies behind AI in business 1.3 Explain the different AI applications in multiple industries and dynamic markets. Build a business case to employ AI chatbot to resolve issues related to business processes or achieve business objectives. Chatbots are commonly used in marketing, sales, call centres, and several other business functions. Think of a specific process within these business functions and suggest a scenario that can be resolved through an automated chatbot. Indicate why this process is a challenge/ opportunity for the organization. Also, explain how chatbots can save efforts and costs by implementing chatbot technologies. The file must be constructed as the following:

Introduction (Background, objective(s), approach, motivation, and report outline). Report body (Topics mentioned in the below table). o Describe any industry (of your choice) that can benefit from Chatbot technology. o Indicate (a specific business process) case where a chatbot can benefit the organization within your chosen industry. Include a brief description on the chatbot system. o Describe at least three benefits and outcomes of the chatbot system (in the selected process). Conclusion (Summary, limitation, contribution, and future development).

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